Your Journey to Wellness Begins Here

Navigating the Appointment Process

At Integumentary Physiotherapy Clinic, we are committed to providing personalized care and helping you on your journey to wellness. We understand that navigating the appointment process can be daunting, so we have created this step-by-step guide to help you book an appointment and understand what to expect during your visit.

Booking an Appointment

We offer both online and phone options for booking an appointment.

Our online booking system is easy to use and allows you to select a time and date that is convenient for you. Alternatively, you can call us to book an appointment over the phone. Our friendly staff will be happy to answer any questions you may have and help you find the best time for your visit.

Integumentary Physiotherapy Clinic Reception Window

Our Specialists

At Integumentary Physiotherapy Clinic, we are proud to have a team of highly qualified and experienced specialists.

Our specialists are dedicated to providing the highest quality of care and are committed to helping you on your journey to wellness. You can learn more about our specialists and their expertise by visiting our website.

What to Expect During Your Appointment

During your appointment, you can expect a comprehensive assessment, consultation, and treatment planning. Our specialists will take the time to get to know you and your individual needs, so that we can provide personalized care and the best possible outcome. Appointments typically last between 30 minutes to 1 hour, depending on the complexity of your condition. After your appointment, you may be asked to complete follow-up activities or post-consultation activities.

Dr-of-physical-therapy-nilma-z-elias-santiago

Cancellation Policy:

Yes, you can cancel your appointment within 24 hours without any additional charges.

If you fail to cancel your appointment within 24 hours, a fee of $35 will be charged for “late cancelation” if you failed to show then you will be charged a “no-show” fee of $50.

Yes, in case of emergencies, you can contact the office and your appointment may be canceled without incurring the “no-show” fee.

Late Arrivals:

If you are running late for your appointment, please call ahead to make any necessary arrangements.

Appointment Availability:

Appointments may be available as soon as the next day if there is an opening. If there’s a cancellation, you may receive a call to reschedule your appointment based on your personal schedule.

Appointment Requirements:

Please make sure to bring the following:

  1. Your physician’s referral if you have one.
  2. Your primary and secondary insurance card and some form of photo ID.
  3. Comfortable clothes, such as activewear.
  4. For ostomy patients: your appliance system (pouch and skin barrier, moldable ring, etc.).
  5. For lymphedema patients: any compression bandages issued and any compression garment worn in the past.
  6. A list of medications you are currently taking.
  7. Any relevant labs or diagnostic testing results related to your ostomy, lymphedema, and/or wound condition.

First Evaluation Process:

During the first evaluation, the doctor in Physical Therapy will:
  • Assess your vitals, gross strength, range of motion, sensation, coordination, balance, and functional mobility skills.
  • Consolidate your medications if any
  • Assess your wound, stoma, or lymphedema-affected limb(s).
  • Establish a care plan tailored to your goals.
Our mission is to provide compassionate, evidence-based, high-quality care that empowers people to achieve their goals and improve their well-being.
Testimonials

Our Patients, Their Stories

Hear directly from those who have walked the path of recovery with us.
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Get back to enjoying the activities you love with the help of our experienced and compassionate physical therapy team. Take the first step to recovery at Integumentary Physiotherapy Clinic – where we understand your needs to help you regain your health.