Reviews

"I had the pleasure of seeing Dr. Santiago today after an 18-month gap between appointments. From the moment I stepped into the hallway, she greeted me with a warm hug and a genuine smile, telling me how happy she was to see me and how much she’d missed me. This is just one example of the exceptional care and attention she gives her patients—she truly treats everyone like family. As for the gap in visits, I spent much of 2024 traveling. However, thanks to Dr. Santiago’s thoroughness, I had everything I needed to manage my lymphedema effectively. She equipped me with the tools and knowledge to stay on track, and I am so grateful for that. During my appointment, I also brought up a non-lymphedema issue, and as always, Dr. Santiago provided thoughtful advice and suggested exercises and therapies to address the concern. I always feel at ease and confident in her care, and that’s a direct reflection of her expertise and genuine compassion as a clinician. I also want to comment on the big smile and greeting I received from Rachel at the front desk. She’s extremely friendly and cordial and is a great Reflection practice."

"Dr..Santiago is very professional and explained the issues concerning lymphodema which most doctors do not even recognize. I first went to her back in 2021 and after my hip surgery this Jan, I had a reoccurrence. She treated my left leg and it back to normal, no pills, no diets just several visits and common sense approach. I recommend Dr. SANTIAGO to anyone that has swelling and pain in their legs and feet. Very happy and satisfied client. Robin"

"i saw Dr Nilma Elias she was very patient and took her time to explain to me what needed to be done to fix a fracture i have in my wrist she also went out of her way to show me what to buy on amazon to help my wrist. She was one of the best physical therapist i’ve seen would recommend her!"

"Ive been coming to Dr. Santiago for a few years. Her help has helped me immensely while recovering from surgery and helping me manage any new diagnoses that may pop up. She’s always ready to help with reasonable pricing and quality care"

"9/28/24 My first visit to Dr.Santiago office -Alexis who checked me in was Smiling Professional Courteous and very Personable. Next within minutes of checking in I was taken to exam room. I had completed all paperwork from home on computer which saves time. The rooms are very clean and accommodating. Alexis took vitals in exam room. Next Dr Santiago came in, there was no real wait time. Dr Santiago was Professional Personable and easy to talk to. Dr. Santiago explained the whole treatment process and also used diagram on poster showing lymphatic system. Never talked over my head made sure I understood everything. I was vey impressed and was quite happy with everything. I look forward to seeing results that also involves me doing my part, the at home exercises. I highly recommend Dr Nilma Santiago at the Integumentary Physiotherapy Clinic. Diane"

"Dr. Santiago has been wonderful during all my visits from lymphedema, clearing infections and physical therapy. She has given me back most of my mobility. I travel 1.5 hours because of the confidence I have in her knowledge and abilities to heal. She has an overwhelming passion for her patients well being. Wouldn’t go any where else. Office staff and assistants are just as caring."

"Amazing!!! Dr Elias-Santiago goes beyond treating you. Empathy is part of her treatment(s). Recommend her with all my heart."

"My mother has struggled with severe lymphadema for a few years now. It was so severe that in March 2024, she was no longer able to walk due to her legs being so heavy and she was fighting an infection from her open wounds. After a long stay in the hospital, we found Dr. Nilma Santiago on Google to be her lymphadema therapist. Dr. Santiago has been amazing to work with. She truly has a passion for healing her patients and it shows. She is beyond friendly, treats you like family, and will make you feel so comfortable during your visits. She is so knowledgeable and goes out of her way to demonstrate and educate when needed. In just 4 short months, my mom has lost 78lbs of weight/water weight with the help of Dr. Santiago and she is now able to walk again! Even without the assistance from her walker! My mother and I look forward to continuing her healing journey with Dr. Santiago. We highly recommend her!!!"

"My cardiologist told me he was sending me to a woman that would change my life. Dr. Santiago has truly improved my life with her lymphedema therapy. She also cured my surgical infections with her excellent wound care. My cardiologist says she’s the best professional he has ever seen. I’ve been in her care for 2 1/2 years now with no regrets. She is the most caring and knowledgeable in her field. I wholeheartedly recommend her!"

"Dr. Nilma Santiago is the BEST lymphedema therapist. She is professional knowledgeable and generous. I think she is a very special doctor and never makes you wait for your visit. I appreciate her so much for making my legs look beautiful and pain free."

"I cannot speak highly enough of the exceptional care provided by Dr. Santiago at Integumentary Physiotherapy Clinic for the management of lymphedema. From the moment I stepped into the clinic, I was greeted with warmth and professionalism, setting the tone for the outstanding experience that followed. Dr. Santiago possesses an unparalleled level of expertise in lymphedema treatment. Their deep understanding of the condition, coupled with their compassionate approach, immediately put me at ease. They took the time to thoroughly explain my condition and the various treatment options available, empowering me to make informed decisions about my health. Throughout my treatment journey, Dr. Santiago demonstrated unwavering dedication and support. They personalized my treatment plan to suit my individual needs, ensuring optimal results. Their attention to detail and commitment to my well-being were truly remarkable. Thanks to Dr. Santiago, I have experienced significant improvement in managing my lymphedema. Not only have they provided me with effective treatment, but they have also empowered me with the knowledge and tools to better manage my condition long-term. If you are seeking exceptional care for lymphedema, look no further than Dr. Santiago"

"Best Physical therapy I've ever been too. Dr. Santiago is very knowledgeable, kind and caring. She has transformed my lymphedema-lipedima legs and I am now pain-free and she gave me thinner legs! She has educated me so much on my disease and taught me self- care that I will use the rest of my life. I always leave my appointments with a smile on my face and totally relaxed. Going to work on my arms next."

"Amazing treatments and I have seen the results my patient , whom I have brought to her! She is such a compassionate and very knowledgeable doctor! Her kindness and gentleness is beyond what I have experienced in this type of services. Her Lymphatic treatments are a real miracle. Come see her, I can assure you.. this will be the best decision you have made. The office is super clean and welcoming."

"Excellent, excellent, excellent!!!!!"

"2023 was a difficult year for me with my health. Dr. Santiago took me as a patient when no one else would. She is not only a great therapist but a compassionate and caring person who puts her patients well being, both physically and emotionally, first. I am forever grateful and indebted to her for helping me through the year."

"Dr. Santiago is a great physician with excellent listening skills, bedside manner and displays empathy. Most of all, understands the needs of her patients and wants the best for their recovery. In addition, kindly requests the patients assistance of self care after the appointments."